Real-time, transparent operations
Clients’ technical and financial teams have access to our data centre services, enabling them to access real-time insights – anywhere, anytime.
Equipped with some of the most advanced information systems available, our data centres deliver the information needed to support effective business decision-making throughout clients’ organisations. OADC clients have total transparency 24x7x365 with real-time performance information on their data centre services accessible through a PC, Android tablet or smartphone.
- CTOs and CIOs can track live performance of data centre infrastructure (power consumption per rack and socket, temperature, humidity, etc.), compliance with SLAs, trouble ticketing, etc.
- CFOs have access to current and historical financial information such as invoicing and payments
- Engineers have 24x7x365 monitoring of electrical and mechanical equipment, alarms and trouble ticketing. Should clients need any additional support, our ‘Warm hands’ engineering support is available anytime, day or night.
We want to remove entry barriers for clients looking to migrate from on-premise to data centre and cloud services. This is why we provide the same or better levels of IT infrastructure management than clients experience with their on-premise equipment.
Our clients are at the heart of our operations. To give them world-class service support, we provide 24x7x365 pro-active, multi-site monitoring of electrical and mechanical equipment, thereby ensuring optimal capacity and giving us the ability to pre-empt any problems.
OADC has developed its comprehensive policies and procedures from industry best practices, with our highly experienced internal quality assurance team ensuring compliance across the organisation. In addition, our compliance performance is independently verified by a leading international auditor.
Working with us means engaging with an innovative and truly client-centric data centre experience.